Return & Refund Policy - Homeessentialshubshop

At Homeessentialshubshop, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, our Return & Refund Policy outlines the steps you can take to return items and request a refund.

1. Return Eligibility

To be eligible for a return, items must meet the following criteria:

• Unused Condition: Items must be unused, unopened, and in their original packaging.
• Timeframe: Returns must be initiated within 30 days of the delivery date.
• Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. How to Initiate a Return

If you would like to return an item, please follow these steps:

1. Contact Us: Reach out to our customer service team at support@homeessentialshubshop.com or call us request a return authorization.
2. Prepare Your Package: Carefully pack the item(s) in their original packaging, along with any included accessories.
3. Return Shipping: You are responsible for the return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the item reaches us safely.

3. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 3-5 business days.

4. Exceptions

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personal care items (if opened)

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or a full refund, including any shipping costs incurred.

6. Contact Information

For any questions regarding our return and refund policy, please feel free to reach out to our customer service team. We are here to help!

Thank you for shopping at Homeessentialshubshop. Your satisfaction is our priority!